What is the cancellation policy?

Cancellations initiated by the owner will result in a full refund to the renter.

RV rental cancellations initiated by the renter are subject to the following cancellation terms:

If the reservation is booked less than seven (7) days before the reservation start date and is canceled by the renter within two (2) hours of booking, a full refund will be granted.

If the reservation is booked more than seven (7) days before the reservation start date and is canceled by the renter within 24 hours of booking, a full refund will be issued.

*Note: The above mention of the word 'booking' refers to the time the request is entered, not when the booking is accepted or confirmed.

If the reservation is canceled more than 30 days before the rental:

  • Insurance is refunded
  • Booking total is refunded
  • The booking fee is not refunded

If the reservation is canceled more than 14 days before the rental:

  • Insurance is refunded
  • 75% of the booking total is refunded
  • The booking fee is not refunded

If the reservation is canceled more than 7 days before the rental:

  • Insurance is refunded
  • 50% of the booking total is refunded
  • The booking fee is not refunded

NO REFUNDS are issued if the trip is canceled within 7 days of the scheduled rental unless booked and canceled within 2 hours.

If you have any further questions about your RVs to rent or need some assistance, please reach out to us at support@rvrentals.com

 

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