An in-person walkthrough of your RV with your renter before and after a rental period is required. In order to protect both parties in the event of a disagreement, please complete our pre and post-trip rental forms together. These are emailed to you and the renter 72 hours before a rental occurs. The rental forms must be completed to file a claim or collect post-trip fees.
Note: Claims may be denied without completed rental forms or penalty fees present in your listing at the time of booking.
Owners: Beginning a Rental
Pre-Trip Process
Pre-Trip Walkthrough Requirements
Tips on How to Have a Successful Rental
Tips for Preventing Common RV Mistakes
Owners: Ending a Rental
How to Prepare for Your RV to Be Returned
Post-Trip Process
Post-Trip Walkthrough Requirements
How to Assess Post-Trip Fees from Your Add-ons
How to File a Claim
Please ensure everything is recorded and correct before signing the rental forms at the end of a trip. Confirm both your copy and the renter's copy are signed and contain the same information.
Our system automatically closes a trip at midnight on the scheduled return date.
Renters: Beginning a Rental
Preparing for a Rental
Tips for Ensuring a Successful Trip
What to Do If the RV is Not as Advertised at Pick-Up
What to Do If There are Issues During Your Trip
Be aware that you cannot tow anything behind a rented RV. Towing of any kind will result in the voiding of your insurance.
Renters: Ending a Rental
Preparing to Return the RV
Post-Trip Process
Please ensure everything is recorded and correct before signing the rental forms at the end of a trip. Confirm your copy and the owner's copy are signed and contain the same information.
Our online rental forms are currently in development. In the meantime, you will need to print a copy for yourself and your renter.
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