I am a Renter

• How do I create an account?

• How do I verify my email address and phone number?

• How do I add my Good Sam membership to my account?

• How do I add or update my payment information?

• How much does a rental cost?

• When do I pay?

• Are there any additional fees?

• How does the security deposit work?

• How do I rent an RV?

• What types of RVs are available for rent?

• Where am I able to rent an RV?

• Do I have to book the RV where I live?

• Do I have to pick up the RV or is there an option to have it delivered?

• Do I need a special license to drive an RV?

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• How do I see the status of my rental request?

• How long does it take for an owner to respond?

• How do I make a change to my booking?

• How do I complete my driver verification?

• Why did my verification fail?

• How do I add an additional driver to my reservation?

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• How do I prepare for my upcoming rental?

• What can I do to make sure my rental is a success?

• Can I tow my vehicle behind a rented RV?

• What if the RV is not as advertised when I pick it up?

• What do I do if there is an issue during a rental?

• Where can I take my rental?

• Can I extend my booking?

• Can I end my rental early?

• How to I prepare to return the RV?

• What is the return process?

• Where can I find an itemized receipt for my trip?